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Privacy & Cookie Policy

Effective Date: May 2025

 

Vending Centre Limited is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect information from visitors to our website.

 

1. Who We Are

 

Data Controller: Vending Centre Limited

Contact Email: info@vendingcentre.co.uk

 

2. Data We Collect

 

We may collect the following types of data:

  • Identity Data: name, company

  • Contact Data: email address, phone number

  • Usage Data: IP address, browser type, pages visited, time spent

  • Marketing & Communication Data: preferences, enquiries, and consent status

 

We do not knowingly collect data from children under 13.

 

3. How We Collect Data

  • Directly through forms you fill out on our website (e.g. contact forms or consultations)

  • Automatically through cookies and tracking technologies when you use the site

  • Third-party sources such as social media platforms or advertising networks

 

4. How We Use Your Data

 

We use your data to:

  • Respond to enquiries

  • Improve website functionality and content

  • Deliver targeted ads or remarketing campaigns (with your consent)

  • Analyse website performance (e.g. via Google Analytics)

  • Send occasional marketing communications (if you’ve opted in)

 

5. Legal Basis for Processing

 

We process your data on one or more of the following legal grounds:

  • Your consent

  • Contractual necessity (to respond to your requests)

  • Our legitimate interests (e.g. to improve our website)

  • To comply with legal obligations

 

6. Data Sharing & Third Parties

 

We do not sell or rent your data. We may share limited data with:

  • Web hosting & analytics providers (e.g. Google)

  • Call tracking or marketing software providers

  • Customer support platforms (if integrated)

  • Social media ad networks (e.g. Facebook, LinkedIn, Google Ads)

  • Professional advisors, regulators, or legal authorities if legally required

 

7. Call Tracking & Recordings

 

We may use dynamic phone numbers to track how users found our site. Your call may be recorded for quality and training purposes.

 

8. Social Media & Advertising Pixels

 

We may use social media pixels (Facebook, LinkedIn, etc.) to measure advertising performance. These platforms may set cookies when you engage with our ads or site. We do not receive personally identifiable information from these pixels.

 

9. Data Retention

 

We only retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or to comply with legal obligations.

 

10. Data Security

 

We implement appropriate security measures to prevent unauthorised access, loss, or misuse of your personal data. Access is limited to authorised personnel only.

 

11. Your Rights

 

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to certain processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (www.ico.org.uk)

 

To exercise your rights, email us at info@vendingcentre.co.uk.

 

12. Cookie Policy

 

Our site uses cookies to improve user experience and performance. By using our website, you consent to our use of cookies.

 

What cookies we use:

  • Essential Cookies – Required for site functionality

  • Analytics Cookies – Track usage (e.g., Google Analytics)

  • Functionality Cookies – Remember preferences

  • Marketing Cookies – Deliver relevant advertising (e.g., Google Ads, Meta Pixel)

 

You can disable cookies in your browser settings. Please note that some parts of the site may not function properly without cookies.

 

You may also opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout

 

13. Changes to This Policy

 

We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page. We encourage you to review it regularly.

 

Last Updated: May 2025

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